Text Size A A A. Careers Contact Our lines are open Monday to Friday from 8am to 8pm, and Saturdays from 9am to 5pm If you do not attend your face-to-face or telephone appointment, you will be sent a form BF Request this information in another format. Back to Top Need help? Have feedback? Contact Us. In return for receiving Universal Credit you will need to do certain things. If you are able to prepare or look for work, this will include attending appointments with your work coach. You will be required to wear a face covering when entering a jobcentre, unless you are in an exempt category.
Do not visit a jobcentre if you have any symptoms of coronavirus. Please also follow the latest government guidance on meeting with others safely and lockdown restrictions. You do not need to come to the jobcentre unless we ask you to do so. If you need to contact us, the quickest way to do this is online or by phone. If you do need to visit a jobcentre, they are open and one of our colleagues will be able to assist you.
Read more about coronavirus and Universal Credit. What is asked of you will depend on your situation, and will be recorded in your Claimant Commitment. If you fail to do what you have agreed in your Claimant Commitment without good reason, your Universal Credit payments may be reduced for a set period.
This is known as a sanction. If you have had previous sanctions, this may mean new sanctions will be for a longer period. Read more about sanctions and the debts and deductions that can be taken from Universal Credit payments.
If you receive a sanction and you think this is wrong, you can ask for it to be looked at again. For example by sending you on a course about setting up a business. You can say how much you're willing to work for during the first few months of getting JSA.
After this you'll have to apply for any jobs, including ones that don't pay as much as you'd like. Work out how much you need to live so you know the salary you'll need to aim for - you can use our budgeting tool to help. Check public transport costs and timetables so you know how far you'll be able to travel for work, and what you can afford to spend on transport.
Check if you can get help with your travel costs. You'll generally be expected to travel up to 90 minutes each way to work - if you won't be able to, explain why, For example, if you can't sit on a bus for that long due to a back problem. Ask to limit your travel time to what is manageable for you.
Your work coach might ask about your training, education and previous jobs so bring your CV if you've got one. If you resigned without a good reason your JSA payments might not start straight away - this is called a sanction. Check what counts as a good reason for resigning from your job. If you did leave for a good reason - for example being made redundant - bring any documents or letters you have to show this. Think about these things before the interview. You'll need to mention them so they can be taken into account in your jobseeker's agreement.
This will make sure you won't commit to anything you can't do. You can ask to job hunt and work in a way that suits your condition. For example, if your disability makes you tired a lot you can ask for jobs with flexible hours or ask for the distance you travel to work to be reduced. You can also ask to only apply for jobs that pay enough to cover your needs.
For example, if you need to travel to work by taxi, your salary needs to be enough to cover the taxi costs. Take any proof you have with you - for example a letter from your doctor that explains the effect your health has on your ability to work. Make sure your work coach understands that you want to work. For example, let them know if there are times of day when your condition isn't so bad and say which jobs you'll be good at.
If your condition often changes, think which pattern of working would suit you now. You'll be able to change your jobseeker's agreement later if your health gets worse. They'll help you prepare for your JSA interview. You can ask to job hunt and work at times you're not caring. You can also request up to 48 hours to get ready for a job interview and a week's notice to start a job. You can ask to work and job hunt in a way that fits in with looking after your child.
You can ask to:. If there's no-one else to look after your child in the school holidays, tell your work coach.
Ask if your claimant commitment can be changed at these times. Write down the days and times you volunteer because your work coach will ask about this.
You can ask for up to 48 hours to get ready for a job interview and a week to start a new job. Abuse doesn't just mean you've been hurt physically. It could mean you've been bullied into doing something you don't want to do. If the abuse was in the last 26 weeks 6 months and you don't live with the person who abused you, tell your work coach.
They can write in your jobseeker's agreement that you can postpone job hunting or accepting job offers for a while. If you live with the person who abused you you won't be able to ask for this. You might want to take a letter from a social worker or doctor, or a police report to explain what's happened.
You can contact your nearest Citizens Advice if you've been affected by abuse.
0コメント